How to Handle Adoption in the Family Tree

Step by step instructions to Handle Adoption in the Family Tree Pretty much every adoptee, regardless of the amount they love their embraced family, encounters a twinge when confronted with a family tree outline. Some are uncertain whether to follow their embraced family tree, their introduction to the world family, or both - and how to deal with the separation between their different families. Others, who for different reasons have no entrance to their very own family ancestry before their appropriation, wind up frequented - Â by the family whose names will never be reported in their lineage, and the family tree some place on the planet with a vacant space on the branch where their name ought to be. While a few people demand that parentages are just intended to be hereditary, most concur that the motivation behind a family tree is to speak to the family - Â whatever that family may be. On account of reception, the ties of adoration are commonly more grounded than blood relations, so it is completely fitting for an adoptee to explore and make a family tree for their received family. Following Your Adopted Family Tree Following the family tree of your new parents works basically a similar route as following some other family tree. The main genuine distinction is that you ought to unmistakably show that the connection is through reception. This not the slightest bit ponders the bond among you and your received parent. It just makes it understood for other people, who may see your family tree that it's anything but an obligation of blood. Following Your Birth Family Tree In the event that youre one of the fortunate ones who knows the names and subtleties of your introduction to the world guardians, at that point following your introduction to the world family tree will follow a similar way as some other family ancestry search. Assuming nonetheless, you know nothing about your introduction to the world family, at that point you should counsel an assortment of sources - your new parents, gathering vaults, and court records for nonidentifying data that might be accessible to you. Alternatives for Combined Family Trees Since the customary parentage outline doesn't suit receptive families, numerous adoptees make their own varieties to oblige both their assenting family just as their introduction to the world family. Any way you decide to move toward this is okay, as long as you clarify which relationship joins are receptive and which are hereditary - something that should be possible as essentially as utilizing distinctive hued lines. Different alternatives for joining your received family with your introduction to the world family on a similar family tree include: Roots Branches - A slight variety of the run of the mill family tree is a decent decision for somebody who thinks minimal about their introduction to the world family, or who doesnt truly need to follow their hereditary family ancestry. For this situation, you can incorporate the names of your introduction to the world guardians (whenever known) as the roots, and afterward utilize the parts of the tree to speak to your received family.Double Family Trees - A decent alternative on the off chance that you need to incorporate both your supportive family and your introduction to the world family in a similar tree is to utilize one of a few minor departure from the twofold family tree. One choice incorporates a trunk where you record your name with two arrangements of fanning tops - one for every family. Another choice is the twofold family graph, for example, this Adoptive Family Tree from Family Tree Magazine. A few people likewise prefer to utilize a circle or wheel family outline with their name in the middle - utilizing one side for the birth family and the opposite side for the supportive or encourage family.Classroom Alternatives for Young Children - Adoptive Families Together (ATF) has built up a progression of free printable worksheets for instructors to use instead of the customary family tree for study hall assignments. These elective family trees are suitable for offspring all things considered, and can all the more precisely oblige a wide assortment of family structures. The most significant thing for you to remember when confronted with making a family tree is that how you decide to speak to your family truly doesnt matter that much, as long as you make it apparent whether the family connects are assenting or hereditary. With respect to the family whose history you decide to follow - that is a totally close to home choice best surrendered over to you.

The Economical Development And Poverty Reduction Strategy free essay sample

Rwanda s late history has been set apart by the race murder of 1994 in which in any event 800.000 individuals, roughly 10 for each centum of the populace, lost their lives. As a result of the race murder, there was a whole disengagement of foundation frameworks, developments and human limit in Rwanda. Since so the state has experienced the excruciating test of remaking this. Solidness and security have been reestablished, and recuperation has been under way for a few mature ages now. In 2007, Rwanda thought of the Economic Development and Poverty Reduction Strategy ( EDPRS ) . In the EDPRS, the label destitution is conceptualized in outright footings, each piece great as in near footings. Orchestrating to outright conceptualizations of poverty, which can other than be alluded to as physical means definition, need is the need of financial assets that are required to run into for representation supplement, safe house and vesture. What's more, on the different manus, near poverty is conceptualized as the need of financial assets that are required for noble commitment in the public eye. We will compose a custom article test on The Economical Development And Poverty Reduction Strategy or then again any comparative theme explicitly for you Don't WasteYour Time Recruit WRITER Just 13.90/page As a matter of first importance the EDPRS dealings about supreme poverty. Two povertylines are set the first is the Extreme Povertyline set at 150 Rwandan Francs ( RWF ) ( $ 0.26 )[ 1 ]and concerns the aggregate of cash expected to buy bounty supplement to meat a required lower breaking point of 2100 Kcal per adult for every twenty-four hours. The second 1 is Upper Povertyline is set at 250 RWS ( $ 0.44 ) other than the 150 RWF to flexibly 2100 Kcal a twenty-four hours an abundance 100 RWF is added to gracefully for other, non-food essential requests. The central need step is utilization based4. Implying that the need step is determined from study informations on family ingestion outgo Orchestrating to the EDPRSP[ 2 ], more than tierce of the populace ( 3.49 million individuals ) lives underneath the most extreme destitution line. Over a large portion of the populace lives underneath the upper need line ( 5.38 million individuals ) . Disparity was estimated by the Gini coefficient, which was somewhat high in Rwanda ( 0.51 ) . Other than taking a gander at fundamental needs the EDPRS other than conceptualizes destitution through emotional Ubudehe studies, or network based commitment contemplates. This abstract assault of mensurating poverty distinguished seven financial classs, in which individuals situated themselves dependent on their perceptual experience of their destitution. It other than recognized the significant reasons for poverty as saw by the individuals. This assault is significant as it mirrors the perceptual encounters of the hapless themselves, and non those of ( non-poor ) outer examiners and specialists functionaries. Through Ubudehe reviews the Rwandan PRSP demonstrates that 52.5 % of respondents felt among the most unfortunate gathering. No under 87.4 % recognize themselves as hapless or more awful. Absence of land, hapless soils and drouth are viewed as the significant reasons for poorness[ 3 ]. Specific going to in the EDPRS goes out to helpless families ( headed by grown-up females, widows and children ) . As an impact of race murder, they speak to 43 % of the considerable number of families and are generally amassed in the provincial nation s. Target poverty among defenseless families is around 60 % higher than standard, bespeaking the significance of pointing help to unconventionally powerless gatherings. As apparent from the location of poverty lines as the basis for mensurating destitution, the Rwandan EDPRSP sees conceptualizes need as the neo-old style monetary specialists one-dimensional salary deficiency. This build favors monetary developing and market-based plans as the answer for poverty[ 4 ]. It identifies with the modernization hypothesis since they follow an added substance way whereby improvement is believed to be accomplished by following systems primarily endorsed by created states through their Global Institutions, for example, The IMF, World Bank and other Aid Agencies. Question 2. The EDPRS arrangements around a few elements of destitution, for example, supplement, wellbeing, salary, sanitation establishments, sanctuary and guidance A ; data. The EDPRS should progress supportable monetary developing, human turn of events and chop down poverty. So as to make thus, the EDPRS advances three lead plans. The primary spotlights on Sustainable Growths for Jobs and Export. This will be accomplished by making work possibilities. The central occupations for making this fitting to the EDPRS are the low degrees of human capital, an insufficiency of achievements and feeble base. So the priorities ought to incorporate promoting human capital, propelling concern achievement advancement, and updating foundation. In this setting other than vitality supplies, transport networks and ICT improvement are focuses to focus on. The EDPRS stands up the interest to make non-ranch work by general private division advancement. Since most hapless individuals live in country nations and ar e occupied with customary horticultural exercises there is an interest to upgrade agribusiness and increment its creation. For supported becoming over the more extended term, it expresses that here is an interest for a broadened monetary framework by progressing non-conventional rural exercises and the non-ranch division. The second leader program is Vision 2020 Umerenge, which is a provincial improvement program which means to build the proficiency of open help cutting and to chop down need. The end is to quench most extreme destitution by 2020. It reflects grass root priorities and it will be executed at the division degree using assaults where network based commitment is a cardinal strategy. It is a professional poor developing for occupation and fares program. The program recognizes certain powerless imprint gatherings and usages interventions that fulfill the particular need of these imprint gatherings. The populace in provincial nations will be urged to go into increasingly thought unassuming community states. Orchestrating to the EDPRS the program ought to be actualized in three constituents. In the first place, open work with network based arranging and commitment should help develop network resources and make an on-and off-ranch business base. Instances of endeavors referenced in this setting incorporate bettering area productiveness, formal market foundation advancement and bettering dish to guzzling and water system H2O. Second, it needs to embrace most extreme poverty by the utilization of acknowledgment groups and to forester business and off-ranch work possibilities. The third constituent is the immediate help to better cultural assurance and dish to cultural administrations. The third lead program sets the finish of propelling Good Governance. This is portrayed as a pre-condition for advancement of the state and the lessening of need. Especially in the noticeable radiation of Rwanda s history of battle. It is centered around speed uping developing to make work and to deliver sends out in doing Rwanda alluring for remote financial specialists. In the EDPRS it is contended that the state should try to make a relative bit of leeway in delicate base , that is, in institutional understandings of import for private financial specialists. Cardinal arrangement nations highlighted in this setting incorporate honesty and rapprochement, protection instrument and security, justness and human rights, open monetary heading, and political answerability and transparence. The EDPRS other than underscores on the significance of keeping Rwanda s notoriety of holding low degrees of and zero resilience for, corruptness. At last the EDPRS has actualized cross-cutting issues in its plans. These issues are ; sexual orientation equity, natural assurance, cultural incorporation and HIV/Aids. The EDPRS brings up to the progression that is made in progressing misss guidance and the female parliament portrayal, however adjacent to underlines that monstrous employments, for example, physical abuse of grown-up females and feeble female things rights, remain. Towards cultural incorporation, the EDPRS purposes to empower powerless and underestimated gatherings to participate in gainful business and hold course to cultural administrations. The EDPRS would like to make, that by the terminal of its period in 2012, decreased imbalance, improved dish to and nature of guidance and health administrations for powerless gatherings. The EDPRS offers taking care of the activity of abuse of grounds and sensitive nations, and underlines the interest to embrace issues of soil dissolving, deforestation, and contamination. Thi s will name for joint part plans, and it is built up that all the areas will, in any advancement undertaking, be required to consolidate condition evaluations. At last the EDPRS is calling that in spite of the fact that HIV/Aids is less common in Rwanda than in most other Sub Saharan African states, it is as yet a potential threat for the state and requests to be tended to.

A Book from Ursula Le Guin for Every Age

A Book from Ursula Le Guin for Every Age A recent  New York Times  profile of Ursula Le Guin suggests that  nearly as good as getting the October phone call from Sweden is enshrinement in the Library of America, the closest thing to immortality between hardcovers. While the October call is still a ways off, the Library of America  distinction  is  being conferred on Le Guin, who will sit alongside writers like Melville, Twain, Hawthorne, and Welty. The library intended to begin publishing some of Le Guins  classic speculative work, according to the NYT, but whats coming out next month is the 700-page tome The Complete Orsinia, which includes Le Guins lesser-known  1979 novel Malafrena. Le Guins ouevre is sprawling and it can be difficult to know where to step in. Although not if youre six months old: In that case, you really should begin with  Cat Dreams. Womb to age 3 Cat Dreams  illustrated by S. D. Schindler No one is too young for Le Guin, and every  budding reader  deserves richly solid, well-crafted sentences  like the  ones Le Guin offers. Its fun to run / I love to leap / But now I think / Ill go to sleep. // Oh, how nice! Its raining mice! For babies and toddlers:  Cat Dreams Ages 4 to 8 There are many contemporary books for brand-new readers that are fast, flashy, and extremely loud. There are characters are mean to one another for laughs. These books are not those: Le Guins four Catwings books make  a gentle, warm space to stretch ones literary wings, with an eye to injustice, written in her sonorous  sentences. The four books focus on  four cats who are born with wings. It opens: Mrs. Jane Tabby could not explain why all four of her children had wings. The books are a charm  to read aloud, and  you can listen to an excerpt  read by the author. Five-year-old reviewer Rafael, who devoured the series, says: I love the books. I dont really like how they get lost from home. But then they find each other again. For the  newly literate: Catwings Catwings Return Wonderful Alexander and the Catwings Jane on Her Own 9-14 A pre-teen  is at a fantastic  age for the Wizard of Earthsea books. I recently re-read the  lot of them, aloud, trading chapters, with my eldest son. To be honest, I wanted to read most of it, as they are great  sentences to hold in your mouth. Some of it is a bit grim for young readers, but we took great joy in spending the time with each of Le Guins scenes, and in submerging ourselves for weeks on end in the universe of Ged, Ogion, Vetch, Tenar, Lebannen, and Kalessin. Every page offers a solid new reality, gut-dropping and exciting twists, and new ways of seeing human behavior. Always, Le Guins eye on how humans can be better. Why age 9-14? Read them young and you can re-read them often. For  pre- or young teens: A Wizard of Earthsea The Tombs of Atuan The Farthest Shore Tehanu: The Last Book of Earthsea The Other Wind 15-18 For this age, the Annals of the Western Shore trilogy. It takes a moment to sink yourself into the world of Orrec and Gry, a blind boy and a grim girl, sixteen years old, stuck in the superstition and squalor of the desolate hill farms and that we so grandly called our domain, but one is quickly absorbed. There is a good deal of magic, but there is also  how to think about ones parents, and cruelty, and lineage. To see that your life is a story while youre in the middle of living it may be a help to living it well. For  teens: Gifts Voices Powers 19-24 Selected Poems of Gabriela Mistral  translated by Ursula K. Le Guin   There is nothing like poetry for getting through the occasionally dark nights of young adulthood. Le Guin wrote and still writes some of her own poetry, but she also translates, including  work by  the first (and only) Latin American woman to win the aforementioned Nobel Prize for literature. These translations are among Le Guins many gifts. Life of my life, what you loved I sing. If youre near, if youre listening, think of me now in the evening: shadow in shadows, hear me sing. Life of my life, I cant be still. What is a story we never tell? How can you find me unless I call? For  the thick of your early twenties:  Selected Poems of Gabriela Mistral   25-39: If a writer, a writologist, or a writophile Le Guin has wonderful observations about the nature of fiction, particularly fantasy and science fiction, but all of storycraft. These have been compiled into a number of collections, some more directed at helping an author, such as Steering the Craft, and others as observations on the nature of the story and its reception. For the emerging writer or writologist: The Language of the Night: Essays on Fantasy and Science Fiction Dancing at the Edge of the World Cheek by Jowl Steering the Craft: Exercises and Discussions on Story Writing for the Lone Mariner and the Mutinous Crew 25-39: If not a writer, writologist, or writophile A finalist for the 1997 Pulitzer Prize for fiction,  Unlocking the Air and Other Stories is  collection of beautifully spun short stories from the fabulist to the firmly realist, with a particular focus on disability and difference. As Le Guin herself has noted, its a hard collection to describe, as Buz [Wyeth] remarked that he was having some problem describing the book because there was such a variety of stories in it. I said yes, indeed, there were stories of eighteen different genres, and I wrote him this TOC to prove it. He thought it was funny, but he wouldnt let me put it in the book. For the  emerging non-writer: Unlocking the Air and Other Stories 40-59 The Lathe of Heaven Novelist Michael Chabon has written about reading  The Lathe of Heaven  at different ages: When I read The Lathe of Heaven as a young man, my mind was boggled. When I read it, more than 25 years later, it breaks my heart. Only a great work of literature can bridge â€" so thrillingly â€" that impossible span. You can read an excerpt at Le Guins website. For the emerged:  The Lathe of Heaven. 60-79 In  Lavinia, a  time-traveling Virgil meets the young wife hed given just a few lines in The Aeneid. From an interview with  Kirkus: The first time I really read the Aeneid was in my seventies, when I got enough Latin into my head at last to read it in Latin. Vergil is truly untranslatable; his poetry is the music of his language, and it gets lost in any other. Reading it at last, hearing that incredible voice, was a tremendous joy. And Lavinia’s voice and her story came to me out of that joy. A gift from a great giver. Particularly for readers in their seventies: Lavinia 80+ Readers in their eighties have made it to LeGuins decade; this is what shes chosen for her first Library of America publication: The Complete Orsinia. Malafrena (written in the 1950s, published in  1979) is set in the 1820s Habsburg Empire, riven by  revolution and nationalism. The bulk of the stories were originally published  in Orsinian Tales (1976), but additional work  brings the history of Orsinia up to 1989. According to the Library, included is  Folksong from  the Montayna Province, Le Guin’s first published work,  and two never before published songs in the Orisinian language. For the discerning octogenarian:  The Complete Orsinia. Sign up to The Kids Are All Right to receive news and recommendations from the world of kid lit and middle grade books. Thank you for signing up! Keep an eye on your inbox.

19 Famous Quotes for Inspirational Marriage Wishes

The vows and rings are exchanged, and the new couple makes their newlywed walk back up the aisle. If you look carefully at their faces, you may see joy mixed with apprehension. What wedding wishes and wisdom can you offer them? Its too late now to warn them away from the marital institution. Its time for wishing them well. Here are famous quotes on love and marriage that you can use to wish them a new life of togetherness and happiness: Anne Bradstreet If ever two were one, then surely we. If ever man were loved by wife, then thee. Nathaniel Hawthorne What a happy and holy fashion it is that those who love one another should rest on the same pillow. John Lennon To the world, you may be one person, but to one person you may be the world. Martin Luther There is no more lovely, friendly, and charming relationship, communion, or company than a good marriage. Rumi Lovers don’t finally meet somewhere. They’re in each other all along. Sam Keen You come to love not by finding the perfect person, but by seeing an imperfect person perfectly. Joseph Campbell When you make a sacrifice in marriage, you’re sacrificing not to each other but to unity in a relationship. Sophocles One word frees us of all the weight and pain in life. That word is love. George Sand There is only one happiness in life, to love and be loved. Lao Tzu Being deeply loved by someone gives you strength while loving someone deeply gives you courage. Amy Bloom Marriage is not a ritual or an end. It is a long, intricate, intimate dance together, and nothing matters more than your own sense of balance and choice of partner. Mahatma Gandhi Where there is love there is life. Vita Sackville-West There is nothing more lovely in life than the union of two people whose love for one another has grown through the years, from the small acorn of passion into a great rooted tree. Victor Hugo The supreme happiness in life is the conviction that we are loved. Leo Tolstoy What counts in making a happy marriage is not so much how compatible you are, but how you deal with incompatibility. Mignon McLaughlin A successful marriage requires falling in love many times, always with the same person. George Eliot What greater thing is there for two human souls than to feel that they are joined for life—to strengthen each other in all labor, to rest on each other in all sorrow, to minister to each other in silent unspeakable memories at the moment of the last parting? Montaigne If there is such a thing as a good marriage, it is because it resembles friendship rather than love. W.H. Auden Like everything which is not the involuntary result of fleeting emotion but the creation of time and will, any marriage, happy or unhappy, is infinitely more interesting than any romance, however passionate.

The Canterbury Tales by Geoffrey Chaucer Essay - 4493 Words

The Canterbury Tales by Geoffrey Chaucer Are there many ways that themes and symbols can be shown in stories? Geoffrey Chaucer uses many different themes, symbols and styles in writing all of tales in The Canterbury Tales. By using these things, Geoffrey utilizes several specific symbols to illustrate various central themes. The characters in the tales make the same mistakes that ordinary people would make, and they receive the same or even worse consequences. One message that is portrayed is greed can make people to evil actions. An example of this is in The Pardoners Tale, when the three friends wind up killing each other because of their greed for the money. The second message that is displayed is that one should be careful when†¦show more content†¦While he is gone the two other friends talk and plot actions to occur when he returns. The one friend says to the other, You see that we are two, And two are twice as powerful as one. Now look; when he comes back, get up in f un To have a wrestle; then, as you attack, Ill up and put my dagger through his back While you and he are struggling, as in game; Then draw your dagger too and do the same. Then all this money will be ours to spend, Divided equally of course, dear friend. (Page 163 line 166-174) By them both agreeing to this, they believe that they will have more money to split between the two of them by killing the other one. This is proof that they are greedy because all three of them found the money and each one deserves their share of the money. Plus they are all friends with eachother and should be splitting the money, not trying to stab each other in the back in order for them to get more money. The next example showing how greed can deceive friends is portrayed when the friend goes into town. As the other two were plotting a plan, so was the friend that went to town. However, none of them thought that the other friend would also be plotting kill them. He slyly says to himself, And so the Fie nd, our common enemy, Was given power to put it in his thought That there was always poison to be bought, And that with poison he could kill his friends. To men in such a state the Devil sendsShow MoreRelatedThe Canterbury Tales, by Geoffrey Chaucer1582 Words   |  7 Pages Geoffrey Chaucer wrote the Canterbury tales a collection of short tales in the 14th century. The compilation of stories are told by different characters within the narrative as part of a game proposed by the host. Each individual must tell two stories on their journey and two stories on their way back. Each story tells some aspects of English life during the time and often added satire like qualities to the English life. In particular Chaucer often tells stories with elements of the relationshipRead MoreThe Canterbury Tales By Geoffrey Chaucer913 Words   |  4 PagesThe Canterbury Tales by Geoffrey Chaucer consists of frame narratives were a group of pilgrims that are traveling from Southwark to the shire of St. Becker in the Canterbury Cathedral, tell each other to pass time until they arrive at their destination. During The Canterbury Tales the reader is exposed to many characters that represent all of the social classes of medieval England and the reader gets to know them from t he general prologue to each individual tale. One of these characters is the PardonerRead MoreThe Canterbury Tales By Geoffrey Chaucer2127 Words   |  9 PagesIt is unknown when Geoffrey Chaucer wrote The Canterbury Tales, but it is assumed that he wrote it in 1387. There are many different aspects and themes throughout this paper that are very prominent. One theme that is very important is the importance of company. This entire tale is about twenty-nine pilgrims who all tell tales while on a pilgrimage to the shrine of Saint Thomas Becket in Canterbury. The importance of company is that this is a pilgrimage that requires companions and friendship. ThoughRead MoreThe Canterbury Tales By Geoffrey Chaucer1073 Words   |  5 PagesIn The Canterbury Tales, Geoffrey Chaucer introduced and described a variety of fictional characters that lived in the Middle Ages. It was the time period that European civilians were governed by a system called feudalism. Where kings were the head of the s ystem and everyone was categorized in social classes. In the prologue of The Canterbury Tales the first character introduced was the knight. Geoffrey Chaucer depicts the knight correctly by characterizing him as a chivalrous and honorable man,Read MoreThe Canterbury Tales by Geoffrey Chaucer1585 Words   |  7 Pageswas published toward the end of his life, Geoffrey Chaucer’s Canterbury Tales was his longest and most popular work. The plot is made up of tales told by thirty-one different pilgrims as they embark on a pilgrimage to the shrine of Saint Thomas a Becket in Canterbury. His initial idea was to have each pilgrim tell four stories a piece during the pilgrimage, but Chaucer either died before finishing or decided to change this idea, as only twenty-four tales presently make up the work. The prologue ofRead MoreThe Canterbury Tales By Geoffrey Chaucer963 Words   |  4 PagesThe Canterbury Tales by Geoffrey Chaucer is a collection of 24 stories written during the Midd le Ages. The tales were written with the intent of criticizing the functions of societal standards as well as the beliefs of the Church. â€Å"The Miller’s Tale,† one the most popular stories, offers unique insights into the customs and practices of the English middle class during the Middle Ages. The story follows the lives of John, Absolon, and Nicholas, three men who are involved with a beautiful woman namedRead MoreThe Canterbury Tales By Geoffrey Chaucer2664 Words   |  11 PagesThe Canterbury Tales The Canterbury Tales was written by Geoffrey Chaucer in 1392, during the medieval period in Europe. Three important aspects, his family’s ties to the court, his schooling and working for royalty (XI), and his love for reading and learning (XII) all combined and enabled him to create his greatest work, The Canterbury Tales. Chaucer includes many different characters, pilgrims, all from very unique walks of life. Although there are not as many women included as men, their storiesRead MoreThe Canterbury Tales By Geoffrey Chaucer2221 Words   |  9 Pagesin medieval literature is the Canterbury Tales written by Geoffrey Chaucer. This research seeks to examine the life of Chaucer, the Canterbury Tales, and the impact and legacy of both the author and the work. Agnes Copton gave birth to a baby boy c. 1340, whom she named Geoffrey. The baby took the surname of his father John Chaucer, who came from a family of wine merchants. The family relied on strategic relationships to subsidize where they lacked in wealth. Chaucer was fluent in French, ItalianRead MoreThe Canterbury Tales By Geoffrey Chaucer2648 Words   |  11 PagesThe Canterbury Tales was written by Geoffrey Chaucer in 1392, during the medieval period in Europe. Three important aspects, his family’s ties to the court, his schooling and working for royalty (XI), and his love for reading and learning (XII) all combined and enabled him to create his greatest work, The Canterbury Tales. Chaucer includes many different characters, pilgrims, all from very unique walks of life. Although there are not as many women included as men, their stories give some extraordinaryRead MoreCanterbury Tales By Geoffrey Chaucer1380 Words   |  6 PagesCanterbury Tales Canterbury Tales written by Geoffrey Chaucer was a story of not the people themselves but a social statement of how the people of higher standing were viewed by the middle class. In the time that Canterbury Tales was written it was a time of corruption of the Church. There were many clergy members that were mentioned in this story. Each of the characters was unique in the way they went against the standards they should be held to. The most interesting this story was definitely The

Environmental Issues of the 21st Century Free Essays

â€Å"Today human actions have become major forces in the operation of the earth system. They increasingly challenge the system boundaries of the planet, which will result in fundamental, unprecedented and unpredictable changes in the earth system (UNEVEN, 2012). † This Is the most Important perspective we have to consider as we enter and currently live In the era provided by the 21st century. We will write a custom essay sample on Environmental Issues of the 21st Century or any similar topic only for you Order Now Everything happening In this world Is dependent or, If not, manipulated, by human beings. We have become the most superior entity on this planet to the point that we can tinker and choose our planet’s destiny. Given this notion, the most infamous environmental concern which got into our senses from the time we hit this century â€Å"can [simply] be categorized according to the major themes of global environmental change- water, climate change, the marine environment, and so on (UNEVEN, 2012). † This phenomenon or change in natural trends, habitats, and, is of course, caused by the acts of us humans, being the superiors of this natural cycle. There are numerous aspects of environmental change like water, climate, etc. But what we all know Is that the reason behind these changes Is collectively bound by the excessive ND Iniquitous acts of man because of their Inventions and stubbornness. Change In water Is caused by water pollutants which come from factories and garbage which Is a product of man. Change In climate Is due to greenhouse gases which come from burning of chemically hazardous wastes which is made by man and burned by man. Change in marine environment is cause by excessive fishing, and water pollutants as well which are both acts of man and products of man. These are Just a few examples of how some aspects of environmental change are done. From here, we can derive he idea that these changes in trends and systems in nature are all put together by man and their acts. To make it a lot more concrete and practical, probably the most important environmental and social concern that has to be tackled would be the products and actions of man and how this can be grounded on awareness and ethics. This concern has reached out and affected numerous fields of science which sometimes are not really related to each other (like: tampering with evolution via biotechnology up to climate change Oval greenhouse gases) except for the sole cause of these occurrences which is man’s actions. To say that the concern is solely environmental change would be a bit of an understatement. The real concern would probably be the uncontrollable acts of man. It is disturbing that a single cause could actually affect different aspects in different ways to the point that naturally-known ways and cycles are tipped by mere inventions, ignorance of man, and selfishness. Awareness in the 21st century is solely fixated on man. The man that we know of today has become that catalyst to tip eras of evolution and natural cycles that have been existing before us. The man that we know of today has become the sole manipulator by turning supposedly naturally occurring phenomenon to dissipate or to be created and run artificially. If we look around us, different environmental concerns have arose which show a single symptom; change. But all these changes and concerns boll down to one single factor; human Intervention. In this century, everything that has happened and changed, environmentally speaking, can be Justly blamed on humanity â€Å"Soc TTY NAS already confronted a most to global environmental challenges including loss of biodiversity, climate change, water and and degradation among others, and, through persistence and ingenuity, has found many solutions to these challenges. How to cite Environmental Issues of the 21st Century, Papers

Vodafone Group Plc

Vodafone Group Plc is a telecommunication company with most of its branches in Europe, Africa, United States of America, and the Middle East. In Australia, it is under Vodafone Hutchison Australia with a 50% share by Vodafone Group Plc and 50% share by Hutchison (Vodafone Group Plc, 2010).Advertising We will write a custom assessment sample on Vodafone Group Plc specifically for you for only $16.05 $11/page Learn More This company now provides 3G coverage services to 94% of Australians; these services are affordable and accessible by consumers. However, Vodafone operates in an environment where competition is high; there are other companies such as Optus, which provide similar products and services. Therefore, Vodafone should improve in the way it delivers its services to customers. Telecommunication industry operates in a challenging economic background and despite this, and the rising unemployment, the industry has continued to offer attractive service s. This industry has remained resilient; however, it is not immune to changes in the economy because it renders services that are essential for work and social use. Despite the ups and downs of this industry, companies such as Vodafone and Optus remain innovative in their products and services, and still make reasonable profits (Vodafone Group Plc, 2010). Vodafone experiences slow growth in its voice and messaging market following competition from other companies such as Optus, and regulatory pressure. However, there are still opportunities for Vodafone in broadband markets and enterprising. This is because of the increasing demand for integrated solutions in Australia. Vodafone offers varieties of devices, which include handsets mobile USB modems, as well as data cards. The handsets take care of customers with different tastes and preferences and offers handsets with different price points and designs. The devices launched by this company include Blackberry Storm touch screen and i Phone (Vodafone Group Plc, 2010). Vodafone also offer mobile broadband, which enables customers to access the internet, the broadband has speeds of up to 2.0 Mbps uplink and 7.2 Mbps downlink. The company offers laptops of different models integrated with a 3G broadband and SIM cards. This is fit at the point of manufacture.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The USB modems together with their stick are designed to use â€Å"plug and play† software. Netbooks are also available in a small and lighter design; this includes Dell mini 9 netbook (Vodafone Group Plc, 2010). Customers who would like to use broadband fixed services are provided with DSL routers in wireless and wired designed. Vodafone also offers voice services, which constitutes the largest part of the company’s revenue; this service ensures that customers make and receive calls from the same networ k and the other network. The fees paid for outgoing calls are at termination rate, which is regulated by the local regulators. The coverage of this service has been expanded internationally; therefore, customers can make and receive calls from the other operator’s mobile networks when they are abroad. There are also messaging services, which allow customers to receive and send messages, video, music, sounds and pictures using their handsets (Vodafone Group Plc, 2010). Vodafone has other services, which help customers to access data services such as television, games, music and Internet. This is made possible through laptops, mobile phones and use of broadband modems. Customers also enjoy fixed services such as fixed line voice, fixed broadband and office phone solutions. All this services are delivered through a well established network infrastructure where mobile and fixed voice, as well as data and message services, are delivered to customers. Customers are linked to the co re network through the access network, and it is through the core network that calls are routed, messages transferred, and data connections made (Vodafail.com, 2011). The mobile networks use 2G networks which operate through ‘GSM’ networks, this allows messaging, voice and data services. Vodafone also utilizes ‘GPRS’ network for receiving and sending data using an IP network and access to services such as email and internet access. This company also has GPRS advanced version, which offers speeds above 200 kilobits per second to their customers. Vodafone continues to expand its coverage in Australia and upgrade its transmission infrastructure; this is to ensure that all its customers receive quality services.Advertising We will write a custom assessment sample on Vodafone Group Plc specifically for you for only $16.05 $11/page Learn More Vodafone distributes its devices through stores located in various points, in Australia, the se stores are reviewed constantly to make sure that they meet market expectations (Vodafail.com, 2011). Products are sold through dealers and franchise, and their promotions are done through the Internet, which reduces promotion costs for Vodafone. Vodafone still need to pursue growth in Australia, and its target is in the provision of mobile data, broadband as well as enterprise. Most businesses in Australia require integrated solutions, therefore, the demand for devices such as broadband is rising; this would boost its revenues because it is a customer base that needs regular use of data services (Vodafail.com, 2011). When compared to other companies Vodafone is well established in core mobile services, it can use this advantage to broaden its market by offering fixed and mobile services and products to small and medium size businesses in Australia. Vodafone has been losing its customers because of poor service delivery; this is a weak point that might have come to open up the com pany’s eye and make it realize the standard of service demanded by the Australian people. The company should capitalize on customers’ complaints and come up with a strong and reliable service delivery system than that of its competitors, and this will bring back customers it had lost and retain as well as attract more from the other companies. Vodafone is a foreign company based in Australia, this means that it could have problems with the local people adapting to its way of service delivery and adopting the products they offer. To solve this problem Vodafone has increased its strength by partnering with Hutchison Australia, a local operator in Australia. This move has enabled Vodafone to market its products and services in the territory of Hutchison Australia and under the cooperation of the two companies’ development and marketing of products and services is easy (Vodafail.com, 2011).Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The partnership has also helped Vodafone to gain loyalty in Australia and create additional franchise fees without any requirement for equity investment. This put Vodafone on the same level as the local companies such as Optus Vodafone faces threats in Australia and these threats are initiated by intensifying competition from other companies offering similar products and services. In the recent times, Vodafone in Australia has faced problems with the network quality, quality of customer service, quality of products they sell and their distribution channels (Vodafone Group Plc, 2010). These problems have reduced the rate at which Vodafone has been adding customers, lead to loss of customers to other competing companies offering the same products and services, and reduced its market size. This is a massive threat for Vodafone because all it has worked for in Australia might go to drain if drastic measures are not taken to restore the quality of service and products offered to their cu stomer or even improve them more (Vodafail.com, 2011). This might turn up to be costly for Vodafone because after improving its transmission infrastructure and quality of products, it has to re-advertise the products and services. This might take up much of its funds set aside for innovation, and research and development; the company might lose its competitiveness in the Australian market without the aspect of research and development. Therefore, Vodafone should be careful in the way it handles the situation. The messaging and data revenue for Vodafone is declining because of frequent changes in mobile phone technology; changes in technology delay adoption of new services because of availability of new mobile phones and new content services. Instability in this service affects the profit margin of Vodafone (Vodafone Group Plc, 2010). Optus is a telecommunication company in Australia with large fleets on domestic satellites. This company offers services such as internet, radio, satel lite based TV and voice mail and data services. Optus has D2 satellite which expands the existing satellite fleet; this helps Optus to provide communication services that do not much any company in Australia (Optus, 2008). The company also provides broadcasting, broadband services as well as giving wholesale access to customers who deliver internet and subscription TV services to others. Optus have stayed in the telecommunication industry for more than twenty years, and despite its continuous success, the company still continues to invest in Australia to improve its services to customers. Optus has also faced competition in the telecommunication industry especially in the mobile market; however, it still added 150,000 new mobile customers and increased its customers of smartphone and wireless broadband during the second quarter of the year 2010. All this is owed to differentiation of mobile offerings, strong network coverage and focus on customer experience. The network coverage of Optus was enhanced to reach close to 97% of Australian population who use voice and data services (Optus, 2008). Optus still experienced a devastating problem caused by floods in Queensland and Cyclone Yasi, however, Optus network was strong enough to go through unaffected. This shows that Optus has a strong network and people who work tirelessly to make sure that services are restored back to normal within a short time. This is as opposed to Vodafone which takes time to restore its services; this is an issue that has made them lose its customers to its competitors (Optus, 2010). This is a weakness Optus can capitalize on to defeat Vodafone. Optus registered another increase in its customer in the quarter that followed; 4.8 million customers joined Optus with 1.2 million using broadband subscribers. Optus has continued to differentiate its products in the market by launching different innovative services; these products include enhanced TV together with video application, which give Australians a free live streaming on their mobile phones (Optus, 2008). Optus has also partnered with TrueLocal.com.au, which allows the company to advertise its business online. Optus has also shown its commitment by supporting corporate customers through launching Optus Cloud Solution. This service offers scalable and flexible approach of managing IT resources and at the same time reduces costs incurred in infrastructure (Optus, 2010). Optus Cloud Solutions is a virtual computer with a storage capacity available on demand through a secure network connection. The company has also recorded a growth in on-net revenue from consumer and SMB fixed, and by the end of December 2010, on-net broadband customers increased to 946,000. Optus receives a customer’s experience as a measure of their performance against their competitors, which can be measured in seven dimensions: customer service, price, billing, network, point of sale and reputation. They analyze qualitative and quantitat ive data from customers and other customers as well as from their expertise in these dimensions. Optus has also developed their own KPIs, which they use to measure their performance against their competitors. When it comes to fixing performance problems as well as improving customer experience, Optus has initiated 40 significant projects with 20 already completed, and 20 are under construction (Optus, 2010). According to Optus management understanding customers’ expectations and experience should be given a priority, and with close to 8 million customers, they have designed survey programs used to capture views and requirements and forward the information to the company. This is done through regular interviews with customers and focus groups with the following aims: to find out whether their services are up to their customers expectations, their level of customer service when compared to their main competitors. Optus acknowledges that customers cannot always have a satisfacto ry experience with the company, which results in a complaint, and since their objective is to fulfill customers’ experience, they have to handle the complaints efficiently and effectively. Optus focuses on business operations in handling of customer complaints. They also consider the need to maintain productive relations with TIO and a feedback loop for continuous improvement of services (Optus, 2010). Their operations are directed to identifying the causes of complaints, managing it and ensure that the process has achieved their customer experience objectives. Complaints should be resolved at first contact with the customer, it not the complaint is referred to a team leader or TIO. Fig1. Service delivery process for Optus Company Vodafone has its own way of dealing with customers and handle their complaints. The company has received several complaints concerning the amount charged for services which was found to be incorrect by customers (Vodafail.com, 2011). These problems were blamed on unreliable Vodafone’s billing system; this system has had outages from December 2010 to January 2011. After reporting the problem, the person concerned checked the bills and confirmed the mistakes and customers were refunded. However, the source of the problem was not investigated; therefore, it was not solved. This means that there is a possibility of the problem recurring and every now and then, and if the trend continues some customers will get tired and shift to a more service efficient company. Sometimes customers experience dropping of calls and are charged a flag fall and every time they retrieve their calls they charged a minimum charge for it (Vodafail.com, 2011). This has resulted in high monthly bills and after monitoring the bandwidth it was realized that there was a higher usage than that of Huawei software. This issue required that the billing services be investigated to ensure that the billing was done fairly, however, according to some customer s Vodafone staff suggested to them to shift to a plan that was more expensive, and did not inform them about the new 24-month contracts (Vodafail.com, 2011). There are other customers who signed up for three months free service, but according to others, the three months were not free because they were counted the fourth, fifth and sixth contract. This experience was not appealing to customers, and if such complaints are not well taken care of customers would not hesitate to move away from the company. There are some cases where customers experience reception and are unable to make calls; this issue distress customers because they cannot make urgent and emergence calls and some cannot contact their families. Those who use such a service for doing business have to deal with the financial impacts associated with the technical problem (Vodafail.com, 2011). When customers try to conduct the customer care using the given number they congest lines making it difficult for some of them to re port their problem to the company. Some Vodafone employees have not been able to solve reported problems with others denying the existence of network issues while others dismissed the problems as handset related; employees in the customer care department should report any problem that is beyond their capacity (Vodafail.com, 2011). All this problems recurring and experienced by several customers show that Vodafone does not attend to customers complaints with the urgency, efficiency and effectiveness they deserve, and yet the problems can be easily solved through better communication between customers and company’s staff (Vodafail.com, 2011). If the company realizes any technical problem that might disrupt their service to their customers, the first thing is to inform customers earlier through their handsets, they should handle the problem within the shortest time possible assuming that customers depend on their service alone. After the problem has been solved entirely, they sh ould inform customers about returned normalcy as they try to monitor the systems. Vodafone staffs seemed unaware of the steps to follow to solve a problem in a service system; therefore, each one feels not responsible for problems in the service system and again no one feels responsible for solving the problems (Vodafail.com, 2011). The two companies should understand that effective service delivery requires constant interaction with customers; this will help them to understand the experiences of customers and their expectations, as well as their level of satisfaction. After collecting information about customers’ experiences and expectations, these companies should be able to adjust the way they deliver their services, and services they offer to their customers so as to meet their expectations (Vodafail.com, 2011). The companies should also understand that their customers cannot be satisfied all the time; therefore, they should expect complaints from time to time, and, in fa ct, these companies should treasure complaints because they give them a chance to improve on services they offer and how they offer them (Singtel, 2005). Complaints also help them assess how efficient they are in offering their services, compared to other companies offering the same services. The companies, therefore, should include feedback to customers in their service delivery systems any time they are handling a complaint. This is to ensure that the problem has been solved fully, and the customer is satisfied. Fig, 2. The recommended blueprint After the customer has reported a problem with the service he or she is receiving, the customer care should review the case to see if he or she have a capacity to solve the problem or offer assistance to the customer, if there is any technicality involved that is beyond his or her ability then the case should be forwarded to the team leader for solving problems or the TIO (Optus, 2008). As this team work hard to solve the problem, they sh ould maintain a feedback loop to ensure that the problem is solved effectively. Additionally, the customer should not be left in the dark regarding the problem because he or she feels the effect the most, constant feedback should be given to the customer to assure him or her that the problem is being taken care of, and the service will return to normalcy soon. The companies should also realize that it is not only the customer to report anomalies in their service delivery, but also the technical team. Therefore, in case of a technical problem or a forecasted problem, the company should take an initiative of informing the customer before he or she notices any problem, this would help the customer plan for an alternative or use the service before it is disrupted (Hoffman, 2010). This will reduce the inconveniences caused by the company and maintain customer relations. The customer should be informed of any interruptions of service prior to the actual interruption. Reference List Hoffma n, D. (2010). Services Marketing: Concepts, Strategies and Cases. New York: Cengage Learning. Optus. (2010). Australian Communications and Media Authority public inquiry: Reconnecting the Customer. Web. Optus. (2008). Business. Web. Singtel. (2005). News Release: Strongrevenue growth of 6% across Singapore and Australia. Web. Vodafail.com. (2011). Vodafone’s situation: yesterday, today and tomorrow. Web. Vodafone Group Plc. (2010). Annual Report For the year ended 31 March 2009. Web. This assessment on Vodafone Group Plc was written and submitted by user Antonio Gonzales to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.